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Get started with our popular learning path

Step 1: IT Fundamentals v1.0

Step 2: Help Desk Support Real-World Skills

Step 3: Help Desk Ticketing Systems Course

Step 4: Active Directory User Management Course

Step 5: Office 365 Administrator Course

IT Support Resume, Applying for Jobs and Communities

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IT Fundamentals v1.0 course focuses on the essential IT skills and knowledge needed to perform tasks commonly performed by IT Professionals, namely: Setting up a workstation, including conducting software installations; establishing network connectivity; identifying compatibility issues and identifying and preventing security risks; managing the safety and preventative maintenance of computers. IT Fundamentals v1.0 is an entry-level certificate aimed at those seeking to enter into the IT industry. No prior hands-on experience is required to use or complete this course.

Take This Course

This course is a study of Help administration and real-world skills, including how to manage system resources (users, group users, and system storage). By the completion of this course, you will be able to configure, secure, manage users, and apply user- and host-based security. You will participate in Project labs and evaluate system administration concepts as they apply to real-world scenarios.

Take This Course

If your organization is anything like any of ours, there’s always a lot of stuff to do. Vendors need to get paid. Customers need to get invoiced. Staff needs to do work for customers. Sales inquiries need to be answered. Bugs in hard- or software need to be fixed, and everyone needs to know that they have been fixed. Somebody needs to take out the garbage. And at the end of the day, you’ve got to know who wanted what, who did it, when it got done, and most importantly what remains undone. That’s where you need to know how to use Ticketing Systems.

Take This Course

Introduction to Active Directory and Active Directory Management. In this course, you will learn how to add users, group, and any other technical skills required to manage Active Directory. Members will be able to answer real-world interview questi…ons like the ones below and much more after this live session. “Do you know how to add users in AD?” “Can you tell me the process of resetting users passwords in AD?” “How do you access AD from a desktop computer?”

Take This Course

Office 365 is a subscription service that you use at your organization. You can access the Office applications across your devices, and you get online file storage and sharing. If you’re the purchaser for your organization, you can choose from different plans where the applications and services vary according to what your organization needs.

Take This Course

After completing our recommend courses for Entry level IT Supports jobs you can take this course for working on your resume and finding IT communities. In this course, you will learn how to search for IT entry-level jobs, How to use jobskillshare.org certificates, work on sample resume and find the best IT communities. If you have not started with our recommended courses please start with IT Fundamentals V1.0 Course

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The last time i sent you an email, you used it has a testimonial and that made me feel really proud, now i even have better news, i recently got a new job at (Protected). I start that new job the 18th, it was the hardest interview process i ever been through, i am talking about it took me about a month, i had to go through rounds, spoke to 5 directors and 2 manager and a very intense background check that span all the way back to 7 years of my work experience. I will be making at least 30k more ..

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  • Your resume template was right on point

    "My name is Bryan Reed, we spoke a couple of months ago when I joined jobskillshare.org on membership plus status. You actually sent me an interview video. I really want to volunteer and help anyway...Read more

    Bryan Reed, MSIT

  • You have made it so much easier for me to get into Help Desk

    "Dan you and the entire team at jobskillshare are definitely a 5 if not 6. You have made it so much easier for me to get into Help Desk and Tech Support. I truly want to thank you for helping me feed...Read more

    Alexander

  • This site has helped me get a job in an new career area and I am 51 years old

    I started job skills share and did the work (the classes for desktop support) and I was offered one job that I could not take because my car was not working, but a month later I was offered a new job...Read more

    Dalton Roberts JR

  • This website have changed my life for good

    I am very happy i found this website online and this website have changed my life for good .I'm very grateful to you guys.

    Odukale Oluwaseyi

  • Brilliant!

    Danish is a great tutor. The course Office 365 Administrator was excellent. I wish the team greater success. There's no doubt that I'll be continuing with more courses @ jobskillshare.org

    Humaira

  • Great courses for anyone how's looking for a Help Desk Training!

    These courses are basically watch and learn. Stress free no pressure I think all courses are repeatable. No boring long technical terminologies. I took the A+ test long time ago (passed software...Read more

    Ronado N. Espejo

  • I am in a Senior Networking position and still love and learn from your videos

    Hi, I would like to thank you Dani for your tireless efforts to share your knowledge and skills and please accept my huge appreciation. I started looking at your courses 4 years ago and after...Read more

    Ghulam Abbas - Member

  • I am getting a lot of offers and yet just aced my interview

    I went to a 4-year college, but Danish has laid down bear, all the concepts and live scenarios are very well articulated. I am getting a lot of offers and yet just aced my interview that had a panel...Read more

    Erick Nyamwange

  • If you are serious about getting into IT you found the right place

    Had to say yes it's a true online class. Danish give you the theoretical and the practical practices in real scenarios. If you are serious about getting into IT you found the right place, not even...Read more

    Willis Bosworth

  • I have learnt so much from your videos in 1 month than I did in four years

    Hi Dan, Thanks so much for breaking down the firewall so well that I have just decided to focus on security, I really really appreciate. I have a 4 year degree but. and by the way I just got a good...Read more

    Nemo

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