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Recommended for new to IT career

Help Desk Support Technician (Outdated – Use the new support courses)

11

FAQ Q: Is this course really free? A: Yes, this course has over 80+ hours of content, you must have …

TAKE THIS COURSE
Course Access

Unlimited Duration

Last Updated

March 14, 2022

Total Video Time

5 Hours

Certification

Preview Certificate

FAQ

Q: Is this course really free? A: Yes, this course has over 80+ hours of content, you must have free account to start this course. Need help? watch this video Q: Is this updated content A: No, we have stopped developing new content in this course since 2017, we are now working on newly updated content for plus and premium members only. Membership Details However, this is still a powerful content to learn real-world IT skills Q: Do you offer hands-on labs for this course A: No, we offer hands-on labs for plus and premium membership only. Q: Do you have a complete learning path that I can follow to become an IT Profesional? A: Yes, for plus and premium members we have created a step by step learning path to become an IT Profesional Check This Video

Course Description

This course is a study of Help administration and real-world skills, including how to manage system resources (users, group users, and system storage). By the completion of this course, you will be able to configure, secure, manage users, and apply user- and host-based security. You will participate in Project labs and evaluate system administration concepts as they apply to real world scenarios.
This course also fully cover all related titles: Desktop Support I II III, Help desk analyst I II III, Computer Specialist I II III
Jobskillshare Team will  be adding hands-on projects and video tutorials for our learners. Certificate, Badge, and points are available to membership plus member’s only. How do external resources work? We find and organize free quality courses from over 100+ platforms and 200+ universities. No more sorting through random videos and incomplete courses. We examine every single course and classify it for our learners to take advantage. Spend your time learning not searching. Online Access  Over 50 lectures and over 50 hours of content!  

Course Curriculum

    • 2019 Quick Updates FREE 00:00:00
    • JSS13: This course is developed based on a real-world job postings 00:00:00
    • JSS13: Help Desk Ticket Systems short course (Free Access) 00:00:00
    • JSS13: IT Advisory Video for this section (Information) 00:00:00
    • JSS13: Customer Service Skills and Soft Skills (Free Access) 00:00:00
    • JSS13: IT Advisory Video for this section (Troubleshooting) (Information) 00:00:00
    • JSS13: A+ Learning by Professor Messer and Labs (Information) 00:00:00
    • JSS13: Advance Troubleshooting Entry Level (Free Access) 00:00:00
    • JSS13: Basic Virtualization overview (Free Access) 00:00:00
    • JSS13: Virtualbox Training (Free Access) 00:00:00
    • JSS13: IT Advisory Video for Virtualization (Information) 00:00:00
    • JSS13: IT Advisory Video for Active Directory (Information) 00:00:00
    • JSS13: Introduction to Active Directory (Free Access) 00:00:00
    • JSS13: Basic Active Directory Training video (Free Access) 00:00:00
    • JSS13: Group Policy management (Free Access) 00:00:00
    • JSS13: What is Help Desk IT Documentation (Free Access) 00:00:00
    • JSS13: IT Advisory video for outlook (Information) 00:00:00
    • JSS13: How to fix outlook problems at work (Free Access) 00:00:00
    • JSS13: IT Advisory video for office 365 (Information) 00:00:00
    • JSS13: Microsoft 2013 Office/365/Exchange/lync (Free Access) 00:00:00
    • JSS13: Basic Browser Troubleshooting (Free Access) 00:00:00
    • JSS13: IT Advisory video for IIS Learning (Information) 00:00:00
    • JSS13: Calls related to IIS web server (Free Access) 00:00:00
    • JSS13: IT Advisory video for Software Deployments (Information) 00:00:00
    • JSS13: Basic to Advance software installation by IT (Free Access) 00:00:00
    • JSS13: Software Deployment with PDQ (Free Access) 00:00:00
    • JSS13: Software Deployment SCCM (Free Access) 00:00:00
    • JSS13: IT Advisory video for imaging (Information) 00:00:00
    • JSS13: urbackup server Part 1 (Free Access) 00:00:00
    • JSS13: urbackup server Part 2 (Free Access) 00:00:00
    • JSS13: urbackup server Part 3 Real world (Free Access) 00:00:00
    • JSS13: Pxe solution for computer cloning and imaging (Free Access) 00:00:00
    • JSS13: Pxe Part 2 solution for computer cloning and imaging (Free Access) 00:00:00
    • JSS13: Windows 7 and 8 imaging server (Free Access) 00:00:00
    • JSS13: Veeam Endpoint Backup (Free Access) 00:00:00
    • JSS13: IT Advisory Video for Inventory Skills (Information) 00:00:00
    • JSS13: Devices Inventory Part 1 PDQ (Free Access) 00:00:00
    • JSS13: Devices Inventory Part 2 spiceworks (Free Access) 00:00:00
    • JSS13: IT Advisory Video for file and folder management (Information) 00:00:00
    • JSS13: Files and Share Access Help Desk Course (Free Access) 00:00:00
    • JSS13: IT Advisory Video for Networking (Information) 00:00:00
    • JSS13: Intro Videos by Professor Messer (Free Access) 00:00:00
    • JSS13: IT Advisory Video for OS (Information) 00:00:00
    • JSS13: Patchmypc on windows 10 (Free Access) 00:00:00
    • JSS13: How to Upgrade Windows 10 from 32 bit to 64 bit (Free Access) 00:00:00
    • JSS13: IT Advisory Video for Printers (Information) 00:00:00
    • JSS13: Printers by Professor Messer (Free Access) 00:00:00
    • JSS13: Network Printer Connection Real-World (Free Access) 00:00:00
    • JSS13: Printer scan and fax options not working Real world scenario (Free Access) 00:00:00
    • JSS13: Mobile by PM (Free Access) 00:00:00
    • JSS13: Basic iPad troubleshooting for Help Desk (Free Access) 00:00:00
    • JSS13: Surface Pro (Free Access) 00:00:00
    • JSS13: Projectors related Tickets (Free Access) 00:00:00
    • JSS13: Remote Help users and more (Free Access) 00:00:00
    • JSS13: IT Advisory for Antivirus Deployment learning (Information) 00:00:00
    • JSS13: Anti virus Network client Deployment (Symantec server) (Free Access) 00:00:00
    • JSS13: Firewalls 00:00:00
    • JSS13: IT Advisory Video Remote & VPN Help Desk skills 00:00:00
    • JSS13: VPN for Help Desk Learning 00:00:00
    • jSS13: Windows 10 walkthrough for help desk 00:00:00
    • JSS13: Basic Server 2012 00:00:00
    • JSS13: My IT Tools 00:00:00
    • JSS13:PROJECT FOR CERTIFICATE AND BADGE 00:00:00
    • JSS13: Recommended business soft skills 00:00:00
    • JSS13: summarizing help desk course 00:00:00
    • JSS13: Resume and Soft Skills 00:00:00