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Hi and welcome to Jobskillshare.org,
We’re excited so many of you have joined this platform. We are inviting you to take our special Live IT training with Danish K! We’ve been working hard on a great mix of fun
and engaging sessions for the group training event.
Virtual training allows participants to “get their hands dirty” by immediately applying what they learn to the job
Course Description
Jobskillshare Team will be adding hands-on projects and video tutorials for our learners. Certificate, Badge, and points are available to membership plus member’s only.
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Online Access
Over 50 lectures and over 50 hours of content!
Course Curriculum
| Before you Start | |||
| JSS13: Course is based on real world job postings | 00:00:00 | ||
| Supporting IT Learning through live hands-on Labs | FREE | 00:00:00 | |
| All in One Scenario | |||
| JSS13: Example Company Jobskillshare | 00:00:00 | ||
| JSS13: Real world Daily Scenarios | 00:00:00 | ||
| JSS13: Common helpdesk problems or requests and how to solve them | 00:00:00 | ||
| Social Groups and Make Connections | FREE | 00:00:00 | |
| Learning Path Intro | |||
| JSS13: Introduction/lecture | 00:00:00 | ||
| JSS13: IT Instructor / Trainer Internship | 00:00:00 | ||
| Previous or Current Job Questions | 50 Points | FREE | 00:00:00 | |
| Essential Communication Skills | |||
| JSS13: Customer Service Skills | 00:00:00 | ||
| Help Desk Operation | |||
| JSS13: Help Desk Operation | 00:00:00 | ||
| Skills for Troubleshooting Computer Problems | |||
| JSS13: A+ Learning by Professor Messer and Labs | 00:00:00 | ||
| Advance Troubleshooting | |||
| JSS13: Advance Troubleshooting Entry Level IT | 00:00:00 | ||
| Virtualization | |||
| JSS13: Basic Virtualization over view | 00:00:00 | ||
| JSS13: Virtualbox Training | 00:00:00 | ||
| Active Directory Training And Group Policy | |||
| JSS13: Introduction to Active Directory | 00:00:00 | ||
| JSS13: Basic Active Directory Training video | 00:00:00 | ||
| JSS13: Group Policy management | 00:00:00 | ||
| IT documentation | |||
| JSS13: What is Help Desk IT Documentation | 00:00:00 | ||
| Outlook Emails and Web filters | |||
| JSS13: How to fix outlook problems at work | 00:00:00 | ||
| Microsoft 2013 Office/Office365/Exchange/Lync Training | |||
| JSS13: Microsoft 2013 Office/365/Exchange/lync | 00:00:00 | ||
| Browsers troubleshooting | |||
| JSS13: Basic Browser Troubleshooting | 00:00:00 | ||
| Basic Web Server/ Portal Training | |||
| JSS13: Calls related to IIS web server | 00:00:00 | ||
| Software Installation / Deployment | |||
| JSS13: Basic to Advance software installation by IT | 00:00:00 | ||
| JSS13: Software Deployment with PDQ | 00:00:00 | ||
| JSS13: Software Deployment SCCM | 00:00:00 | ||
| Desktop Imaging | |||
| JSS13: urbackup server Part 1 | 00:00:00 | ||
| JSS13: urbackup server Part 2 | 00:00:00 | ||
| JSS13: urbackup server Part 3 Real world | 00:00:00 | ||
| JSS13: Pxe solution for computer cloning and imaging | 00:00:00 | ||
| JSS13: Pxe Part 2 solution for computer cloning and imaging | 00:00:00 | ||
| JSS13: Windows 7 and 8 imaging server | 00:00:00 | ||
| JSS13: Veeam Endpoint Backup FREE | 00:00:00 | ||
| Devices Inventory , reports and more | |||
| JSS13: Devices Inventory Part 1 PDQ | 00:00:00 | ||
| JSS13: Devices Inventory Part 2 spiceworks | 00:00:00 | ||
| File and Share Access (work related) | |||
| JSS13: Files and Share Access Help Desk Course | 00:00:00 | ||
| Networking | |||
| JSS13: Intro Videos by Professor Messer | 00:00:00 | ||
| Operating systems | |||
| JSS13: Patchmypc on windows 10 | 00:00:00 | ||
| JSS13: How to Upgrade Windows 10 from 32 bit to 64 bit | 00:00:00 | ||
| Printers | |||
| JSS13: Printers by Professor Messer | 00:00:00 | ||
| Operational Procedures | |||
| JSS13: Operational Procedures by PM | 00:00:00 | ||
| JSS13: Physical side of day to day job | FREE | 00:00:00 | |
| Mobile/Other Devices | |||
| JSS13: Mobile by PM | 00:00:00 | ||
| JSS13: Basic iPad troubleshooting for Help Desk | 00:00:00 | ||
| JSS13: Surface Pro | 00:00:00 | ||
| JSS13: Projectors related Tickets | 00:00:00 | ||
| JSS13: Remote Help users and more | 00:00:00 | ||
| Security/Antivirus Server Client | |||
| JSS13: Anti virus Network client Deployment (Symantec server ) | 00:00:00 | ||
| JSS13: Firewalls | 00:00:00 | ||
| Remote Help and VPN | |||
| JSS13: VPN for Help Desk Learning | 00:00:00 | ||
| Basic OS Walk Through | |||
| jSS13: Windows 10 walkthrough for help desk | 00:00:00 | ||
| JSS13: Basic Server 2012 | 00:00:00 | ||
| My IT Tools Playlist | |||
| JSS13: My IT Tools | 00:00:00 | ||
| Project for Certificate and Badge | |||
| JSS13:PROJECT FOR CERTIFICATE AND BADGE | 00:00:00 | ||
| JSS13: Recommended business soft skills | 00:00:00 | ||
| JSS13: Review Help Desk Course | FREE | 00:00:00 | |
| IT Career related Questions | Ask or Share this course with others | |||
| IT Career Questions, Advice and Success Stories | FREE | 00:00:00 | |
| Make Someone Happy Today | FREE | 00:00:00 | |
| Resume Builder | Find Jobs | |||
| Resume Builder | Find Jobs | 00:00:00 | ||
Course Reviews
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Solid foundation in Help desk support
Lawrence Bosley
“I think that this course along with the Help Desk Ticketing System and Active Directory User Management courses give a solid foundation in Help desk support. I also like the extra videos from Professor Messer.”
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Awesome course
Md.Kabir Hosen
“Awesome course no doubt” -
Joseluis Gonzalez
Desktop Support Technician/ at Quest Diagnostics, Inc.
“I’m really stun with the quality of this course i a computer repair tech but i want to join the support tech Field and this course its helping me a lot i even found my first job position on Desktop support and the main goal its use a ticket system and escalate to the different Tiers Thank you a lot Danish” -
Thomas Johnson Jr
“Owner/ President at TJ’sWholesale Electronics
I enjoyed this course. It’s good to get some training on help desk ticketing systems if you have never worked with them before. This is extremely helpful. Thanks Dan!!” -
Kamran Sarwar ·
Washington, District of Columbia
“I’ve still have alot to learn but Danish I really do look forward to learning more with you and the way how you’ve opened this course up, I seem to have a gateway to opportunity. I would really recommend this course especially to have a better feeling for ticketing system. Thanks Danish. I now begin the process of obtaining the confidence. Thanks again” -
Grewal Dinesh
“Absolutely wonderful to have a free resource where you can do your own study and get a certification, icing on the cake” -
Derrick Kennedy ·
Technical Support at AT&T
“Highly recommend this course for anyone wanting to enter into IT or just someone who wants to add some certifications to their resume” -
Abu Aminah Conteh ·
Kennesaw State University-Marietta Campus
“Thank you Dan for putting these materials online for free. They are really helpful. I really enjoyed the practical part of it, the hands on labs” -
Adriana Rodrigues
“Hello, everybody
I’m currently unemployed and I’ve been struggling for some time now to acquire the background and knowledge necessary to apply for a job in IT. I’m an autodidact in the field (amateur really) and I tend to focus on some subjects in detriment of others, so the Help Desk Support Specialist course has been a tremendous help in identifying and correcting my shortcomings.
The course is very thorough, complete, and I’m loving it.
Thank you Danish for putting it all together!” -
Rapadon Legaci
“Danish you are a genius. You simplified the held desk criteria, now am confident applying for a help desk job. Your course has tremendously transformed me, much respect and am grateful thanks”
Great Course
Very Informative after I got my A+ certificate. Now i feel confident when going to interviews.