We will be adding more resources at no cost to our members taking live courses.
Q: Is this course really free?
A: Yes, this course has over 80+ hours of content, you must have free account to start this course. Need help? watch this video
Q: Is this updated content
A: No, we have stopped developing new content in this course since 2017, we are now working on newly updated content for plus and premium members only. Membership Details
However, this is still a powerful content to learn real-world IT skills
Q: Do you offer hands-on labs for this course
A: No, we offer hands-on labs for plus and premium membership only.
Q: Do you have a complete learning path that I can follow to become an IT Profesional?
A: Yes, for plus and premium members we have created a step by step learning path to become an IT Profesional Check This Video
Course Description
Jobskillshare Team will be adding hands-on projects and video tutorials for our learners. Certificate, Badge, and points are available to membership plus member’s only.
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Online Access Over 50 lectures and over 50 hours of content!
Before you Start | |||
2019 Quick Updates | FREE | 00:00:00 | |
JSS13: This course is developed based on a real-world job postings | 00:00:00 | ||
All in One Scenario | |||
Real-World Daily Scenarios (Free Access) | FREE | 00:37:00 | |
Social Groups and Make Connections (Information) | FREE | 00:00:00 | |
Practice IT Labs (Information) | 00:00:00 | ||
JSS13: Common helpdesk problems (Free Access) | 00:00:00 | ||
Learning Path Intro | |||
JSS13: Introduction/lecture (Free Access) | 00:00:00 | ||
JSS13: What is IT Advisory Videos? (Information) | 00:00:00 | ||
Introductions and Sharing Valuable Information (Information) | FREE | 00:00:00 | |
Help Desk Ticket Systems | |||
JSS13: Help Desk Ticket Systems short course (Free Access) | 00:00:00 | ||
Essential Communication Skills | |||
JSS13: IT Advisory Video for this section (Information) | 00:00:00 | ||
JSS13: Customer Service Skills and Soft Skills (Free Access) | 00:00:00 | ||
Skills for Troubleshooting Computer Problems | |||
JSS13: IT Advisory Video for this section (Troubleshooting) (Information) | 00:00:00 | ||
JSS13: A+ Learning by Professor Messer and Labs (Information) | 00:00:00 | ||
Advance Troubleshooting | |||
JSS13: Advance Troubleshooting Entry Level (Free Access) | 00:00:00 | ||
Virtualization | |||
JSS13: Basic Virtualization overview (Free Access) | 00:00:00 | ||
JSS13: Virtualbox Training (Free Access) | 00:00:00 | ||
JSS13: IT Advisory Video for Virtualization (Information) | 00:00:00 | ||
Active Directory Training And Group Policy | |||
JSS13: IT Advisory Video for Active Directory (Information) | 00:00:00 | ||
JSS13: Introduction to Active Directory (Free Access) | 00:00:00 | ||
JSS13: Basic Active Directory Training video (Free Access) | 00:00:00 | ||
JSS13: Group Policy management (Free Access) | 00:00:00 | ||
IT documentation | |||
JSS13: What is Help Desk IT Documentation (Free Access) | 00:00:00 | ||
Outlook Emails and Web filters | |||
JSS13: IT Advisory video for outlook (Information) | 00:00:00 | ||
JSS13: How to fix outlook problems at work (Free Access) | 00:00:00 | ||
Microsoft 2013 Office/Office365/Exchange/Lync Training | |||
JSS13: IT Advisory video for office 365 (Information) | 00:00:00 | ||
JSS13: Microsoft 2013 Office/365/Exchange/lync (Free Access) | 00:00:00 | ||
Browsers troubleshooting | |||
JSS13: Basic Browser Troubleshooting (Free Access) | 00:00:00 | ||
Basic Web Server/ Portal Training | |||
JSS13: IT Advisory video for IIS Learning (Information) | 00:00:00 | ||
JSS13: Calls related to IIS web server (Free Access) | 00:00:00 | ||
Software Installation / Deployment | |||
JSS13: IT Advisory video for Software Deployments (Information) | 00:00:00 | ||
JSS13: Basic to Advance software installation by IT (Free Access) | 00:00:00 | ||
JSS13: Software Deployment with PDQ (Free Access) | 00:00:00 | ||
JSS13: Software Deployment SCCM (Free Access) | 00:00:00 | ||
Desktop Imaging | |||
JSS13: IT Advisory video for imaging (Information) | 00:00:00 | ||
JSS13: urbackup server Part 1 (Free Access) | 00:00:00 | ||
JSS13: urbackup server Part 2 (Free Access) | 00:00:00 | ||
JSS13: urbackup server Part 3 Real world (Free Access) | 00:00:00 | ||
JSS13: Pxe solution for computer cloning and imaging (Free Access) | 00:00:00 | ||
JSS13: Pxe Part 2 solution for computer cloning and imaging (Free Access) | 00:00:00 | ||
JSS13: Windows 7 and 8 imaging server (Free Access) | 00:00:00 | ||
JSS13: Veeam Endpoint Backup (Free Access) | 00:00:00 | ||
Devices Inventory , reports and more | |||
JSS13: IT Advisory Video for Inventory Skills (Information) | 00:00:00 | ||
JSS13: Devices Inventory Part 1 PDQ (Free Access) | 00:00:00 | ||
JSS13: Devices Inventory Part 2 spiceworks (Free Access) | 00:00:00 | ||
File and Share Access (work related) | |||
JSS13: IT Advisory Video for file and folder management (Information) | 00:00:00 | ||
JSS13: Files and Share Access Help Desk Course (Free Access) | 00:00:00 | ||
Networking | |||
JSS13: IT Advisory Video for Networking (Information) | 00:00:00 | ||
JSS13: Intro Videos by Professor Messer (Free Access) | 00:00:00 | ||
Operating systems | |||
JSS13: IT Advisory Video for OS (Information) | 00:00:00 | ||
JSS13: Patchmypc on windows 10 (Free Access) | 00:00:00 | ||
JSS13: How to Upgrade Windows 10 from 32 bit to 64 bit (Free Access) | 00:00:00 | ||
Printers | |||
JSS13: IT Advisory Video for Printers (Information) | 00:00:00 | ||
JSS13: Printers by Professor Messer (Free Access) | 00:00:00 | ||
JSS13: Network Printer Connection Real-World (Free Access) | 00:00:00 | ||
JSS13: Printer scan and fax options not working Real world scenario (Free Access) | 00:00:00 | ||
Operational Procedures | |||
JSS13: Physical side of day to day job (Free Access) | FREE | 00:00:00 | |
JSS13: Operational Procedures by PM (Information) | 00:00:00 | ||
Mobile/Other Devices | |||
JSS13: Mobile by PM (Free Access) | 00:00:00 | ||
JSS13: Basic iPad troubleshooting for Help Desk (Free Access) | 00:00:00 | ||
JSS13: Surface Pro (Free Access) | 00:00:00 | ||
JSS13: Projectors related Tickets (Free Access) | 00:00:00 | ||
JSS13: Remote Help users and more (Free Access) | 00:00:00 | ||
Security/Antivirus Server Client | |||
JSS13: IT Advisory for Antivirus Deployment learning (Information) | 00:00:00 | ||
JSS13: Anti virus Network client Deployment (Symantec server) (Free Access) | 00:00:00 | ||
JSS13: Firewalls | 00:00:00 | ||
Remote Help and VPN | |||
JSS13: IT Advisory Video Remote & VPN Help Desk skills | 00:00:00 | ||
JSS13: VPN for Help Desk Learning | 00:00:00 | ||
Basic OS Walk Through | |||
jSS13: Windows 10 walkthrough for help desk | 00:00:00 | ||
JSS13: Basic Server 2012 | 00:00:00 | ||
My IT Tools Playlist | |||
JSS13: My IT Tools | 00:00:00 | ||
Project for Certificate and Badge | |||
JSS13:PROJECT FOR CERTIFICATE AND BADGE | 00:00:00 | ||
JSS13: Recommended business soft skills | 00:00:00 | ||
IT Career related Questions | Ask or Share this course with others | |||
IT Career Questions, Advice and Success Stories | FREE | 00:00:00 | |
Make Someone Happy Today | FREE | 00:00:00 | |
Summarizing Help Desk Course | |||
JSS13: summarizing help desk course | 00:00:00 | ||
EXTRA: Resume and Soft Skills | |||
JSS13: Resume and Soft Skills | 00:00:00 | ||
Kevtech IT Support Videos (Additional Content) | |||
JSS13: Who is kevtech? | FREE | 00:05:00 | |
JSS13: KevTech IT Labs | FREE | 05:00:00 | |
Reviews | |||
JSS13: Review Help Desk Course | FREE | 00:00:00 |