This course is a study of IT support administration using Microsoft and well-known third-party applications or products, including how to manage system resources (users, group users, and system storage). By the completion of this course, you will be able to configure, secure, manage users, and apply user- and host-based security.

Support Terms:

This is a customized course in which JSS Team uses SandBox devices.

SandBox lab offers multiple devices with no content support from the practice lab portal (Please do not submit tickets related to the content of this course to practice labs, it will not be supported)

We recommend members to follow the exact steps shown in the video to have a better learning experience. The JSS support staff will not support tasks that do not match the steps shown in the JSS units.

Course Reviews

4.6

4.6
19 ratings
  • 5 stars14
  • 4 stars4
  • 3 stars0
  • 2 stars0
  • 1 stars1
  1. Great course

    5

    I enjoyed every moment of it. Thank you Jobskillshare

  2. EASY TO FOLLOW

    5

    I had lots of with every content of this course ,thank you

  3. IT Support: Active Directory, Office 365 & Tech Skills

    4

    very informative

  4. Yee's review

    5

    It was an awesome course, I learnt a lot of things about Active Directory, Group Policies, and Office 365. I feel more confident with ticketing systems and troubleshooting now as well.

  5. Horrible microphone again

    1

    I can’t believe how many of these videos you let this guy do with his awful microphone. Does no one screen these?

  6. IT Support: Active Directory, Office 365 and Other Tech Skills

    4

    Great Course of study

  7. Amazing

    5

    Its tedious but extremely practical and necessary

  8. Technical Support

    5

    It was very helpful.

  9. course review

    5

    The instructors have sufficient knowledge and the mode of delivery is awesome.

  10. Comprehensive

    5

    Very comprehensive course to get you comfortable with Active Directory and ticketing.

  11. Active Directory, Office 365

    5

    Great resources

  12. Course Review

    5

    Very in-depth information was given in this course.

  13. Hands-on learning is good

    5

    I used M365 admin and created the user in virtual box and setup access and things

  14. very good

    5

    nice job and very good traning thx

  15. My Learning experience

    5

    It has been an amazing opportunity to get such a community that teaches newbie from crash. it has been wonderful to have the basic skill need to further my career path in IT

  16. Amazing Course contents.

    4

    Very good course. Contents are very relevant to daily task as helpdesk. Love this course

  17. Course Rating

    4

    The Power and Advance tools section was introductory but a bit complicated. So, it prompted me to find out more about Sysinternals. Good course overall.