Entry Level IT Pro Training Live

Jr. Systems Administration Training


We will be adding more resources at no cost to our members taking live courses.

Soft Skills

Our Team has hand-picked top 10 soft skills courses for our members. This bundle is a must-have for anyone looking to start an IT career or even experience IT professional can take benefit from this package. ZERO cost to members that are taking our live courses or Premium members.

  • Balancing Priorities – 60 Slides
  • Behavioral Interviews – 74 Slides
  • Creative Problem Solving – 90 Slides
  • Ethics In The Workplace – 59 Slides
  • Meetings – 56 – Slides
  • Navigating Difficult Conversations -46 – Slides
  • Solid Business Writing – 66 – Slides
  • Time Management – 98 – Slides
  • Productive Work Habits -63- Slides

This course also fully cover all related titles: Desktop Support I II III, Helpdesk analyst I II III, Computer Specialist I II III, IT Support Specialist I and More.

Members will need premium access for this new track and to access all resources covered in this course.

Course Under Development …

Course Description

This course is a study of Help administration and real-world skills, including how to manage system resources (users, group users, and system storage). By the completion of this course, you will be able to configure, secure, manage users, and apply user- and host-based security. You will participate in Project labs and evaluate system administration concepts as they apply to real-world scenarios.

What am I going to get from this course?

  • By the end of this course, you will be able to start applying techincal skills for any IT support level work
  • Identify and Resolve Desktop Application Issues
  • Identify the Cause of  Networking Issues
  • Identify the Cause of and Resolve OS related issues
  • Basic to Advance Troubleshooting Skills
  •  Advance your career path

Who is the target audience?

  • Entry Level IT Students
  • IT professionals

Course Curriculum

Course Introduction
JSS57: Course Introduction 00:00:00
Real-World Daily Scenarios (Free Access) 00:37:00
JSS13: Common helpdesk problems (Free Access) 00:00:00
Hands-on Lab CompTIA A+ (220-902)
JSS57: IT Advisory video for A+ unit 00:00:00
Real-World IT Learning
JSS57: Introduction for real world IT learning 00:00:00
JSS57: Server access for lab 00:00:00
Basic Virtualization
Microsoft Office for Help Desk
Software Installation / Deployments
Desktop Imaging / Deployments
Devices Inventory , Reports
Remote Tools
Skills for Troubleshooting Computer Problems
Project for the Certificate

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Certificate Code

  • PMI, Project Management Institute, Project Management Professional (PMP), PMP, Certified Associate in Project Management (CAPM), CAPM, PMI Agile Certified Practitioner (PMI-ACP), PMI-ACP,
  • PMI Risk Management Professional (PMI-RMP), PMI-RMP, PMBOK, PgMP, PULSE OF THE PROFESSION, THE PMI TALENT TRIANGLE and The PMI REP Logo are registered marks of the Project Management Institute, Inc.
  • Accredited ITIL® training is provided by itSM Solutions, a Acquiros Accredited Training Organization. ITIL® and PRINCE2® are registered trade marks of the Axelos LTD. The Swirl logo™ is a trade mark of the Axelos LTD. CCNA, CCNP, Cisco are registered trademarks or trademarks of Cisco Systems, Inc. All other trademarks mentioned on this site are the property of their respective owners.
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