NOTE: TAKE THIS COURSE AFTER FINISHING OUR FIRST COURSE ” Modern IT Support Training | A+ (220-1102) OR CLICK HERE

Modern IT Support Training: Part 2 | A+ (220-1101) is designed to introduce students to a basic understanding of the different types of computing devices (desktop computers, laptops, tablets, smartphones, etc.), computer components (CPU, memory, power supplies, etc.) as well as peripheral devices, storage devices, displays and connection interfaces.
This course also includes an introduction to basic networking, network services, and troubleshooting skills.

Course Reviews

4.6

4.6
13 ratings
  • 5 stars8
  • 4 stars5
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Good Info

    4

    Overall, there was a lot of great information. I wasn’t too fond of the videos which included demonstrations, but the modules were good

  2. Great Content

    4

    Passed A+1101 because of this course

  3. Good course

    5

    Course is good. Although the video section can be very dry and dull at times. He did warn us though so I’m not mad.

  4. Modern IT support training part 2 course

    4

    It is quite intensive but would have loved more hands-on labs. Nevertheless, it is a wonderful program

  5. A+ 1101

    5

    Great insight on course. I can use this as a refresher for A+ fundamentals

  6. Great Practice Labs!

    4

    The practice labs along with the instruction were really good. They helped me immensely with understanding Active Directory, software tools, troubleshooting, etc. What I liked most was the IT PRO videos with the practice labs to see practical applications of what was discussed. However, most of the videos in the second half of the course felt rushed and without structure on the part of the lecturer in the video.

  7. Part 2 Completetion

    5

    A good foundation for the practical elements of the training.

  8. Great Beginner Couse

    4

    Was a great beginner course

  9. well planed program

    5

    the course makes learning IT FUN,and do believe that there’s room for improvement

  10. modern it support part 2

    5

    The course was very thorough an informative with very clear explanation per module.

  11. Review of course

    5

    Excellent course. I especially like the way the lessons correspond with the labs.

  12. Course Completion

    5

    The videos were very helpful. I especially liked the hardware videos near the end of the course. The troubleshooting sections at the end of the course were also very beneficial from a real-world technician perspective.

  13. Great Information

    5

    Really solid foundation for someone seeking A+ certification.