GDPR stands for General Data Protection Regulation and refers to the European Union regulation for data protection for all individuals within the European Union. The regulation (Regulation (EU) 2016/679) becomes enforceable on 25 May 2018 and replaces the data protection directive (officially Directive 95/46/EC)from 1995.

Who does it affect? 

Any individual or organization that stores or processes personal information on an identifiable person from an EU member state (regardless if the processing or storage of information occurs in the EU or not). It also applies if the individual or organization themselves is located in an EU member state.

What kind of information comprises personal data in a JSS site?

It is all information that can be associated with a natural person. Each user account and all the activity associated with that user account is classified as personal information. This also extends to associated information such as web server log files.

How is HQ assisting with GDPR compliance?

We developed a set of features which will assist with GDPR compliance needs. The features cover the following areas:

  • Onboarding of new users, including; age and location check to identify minors, versioning of privacy policies and the tracking of user consents;
  • Handling of subject access requests and erasure requests, and maintaining a data registry.

We at JSS HQ highly recommend that you also engage your IT and legal departments on what is required for GDPR compliance.

Right to access

In accordance with the GDPR, our customers may request a copy of their data that site has collected.

Submit the request to with email title GDPR my data on JSS

This process will take 24 to 48 hours to complete.

Right to be forgotten
We have created a simple way for users to permanently delete the accounts, This process will delete all data associated with the user account.

To delete your account login using your username and password. username here)/settings/delete-account/


Deleting your account will delete all of the content you have created. It will be completely irrecoverable.