I found this website by searching youtube for helpdesk tutorials. I found one and then saw the link for the website. I have hardly no IT experience, but I am getting interested in exploring a career in IT. For the past nine months I have been working for an IT department as an Implementation Specialist. I graduated with my BA in criminal justice 2 years ago and have yet to find any employment in law enforcement or social services. Previously I worked for the licensing agency and for 2 years of being stagnant, I left and tried the Implementation specialist job. The implementation job was supposed to be just temporary but I have began to enjoy it, which made me want to learn more and change my whole career goals.