Some of the Interview Questions I remembered (on my 1st successful application in an IT company)

Hi Danish,

Im so proud to tell you that I landed an IT job in one of the largest IT company in the world and the biggest tech firm in Canada (as per Wikipedia). Since I started my membership in your site, I visit it everyday and learn from the lessons you have discussed. I actually don’t have any knowledge in Active Directory, etc to apply in an Entry Level position in IT. But because of your learning materials and motivation that I have watched in YouTube, I was able to ace my interview as a Service Desk Analyst and told them that I have a continuing education or online course that will back me up for the said position.

Thank you so much! I hope you continue to help individuals like me who has the eagerness to learn. I am planning to get a Membership Plus subscription for a more advanced training.

Laiza Mazza


I passed all 4 sets of Interview process, three of them are Panel interview.

  1. Tell me something about yourself, your Educational Background, Employment History and why did you leave the company.

  2. How much salary do you expect?

  3. What do you know about Active Directory, Microsoft Exchange Server, RSA Authentication, etc.?

  4. Compare Change Management to Case Management?

  5. Are you familiar how to use Citrix, Microsoft Exchange Server, Microsoft Outlook, how to use them for troubleshooting?

  6. This is a 24-hour business, meaning our schedule can be shifting, how will you cope up with shifting schedule?

  7. If you don’t have any technical experience working as an IT Support Specialist (Service Desk Analyst), what do you think your edge to other candidates who already have a strong background in IT?

  8. Given the scenario, how would you troubleshoot this…and what if you already provided the path to resolution and still none of them works, how will you resolve that?

  9. We are looking for individuals who can contribute to company’s success, what is your 5-year plan?

  10. What will make you leave the company?

  11. Do you have any pending applications?

  12. Why do you think we should hire you?

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