Entry Level IT Pro Training Live




Jr. Systems Administration Training

Resources

We will be adding more resources at no cost to our members taking live courses.

Soft Skills

Our Team has hand-picked top 10 soft skills courses for our members. This bundle is a must-have for anyone looking to start an IT career or even experience IT professional can take benefit from this package. ZERO cost to members that are taking our live courses or Premium members.

  • Balancing Priorities – 60 Slides
  • Behavioral Interviews – 74 Slides
  • Creative Problem Solving – 90 Slides
  • Ethics In The Workplace – 59 Slides
  • Meetings – 56 – Slides
  • Navigating Difficult Conversations -46 – Slides
  • Solid Business Writing – 66 – Slides
  • Time Management – 98 – Slides
  • Productive Work Habits -63- Slides

IT Support Career Pathway 2020

Quick Facts

Jobskillshare Learning Pathway – How to start an IT Support Career

  • Step 1: IT Fundamentals v1.0

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    IT Fundamentals v1.0 course focuses on the essential IT skills and knowledge needed to perform tasks commonly performed by IT Professionals, namely: Setting up a workstation, including conducting software installations; establishing network connectivity; identifying compatibility issues and identifying and preventing security risks; managing the safety and preventative maintenance of computers. IT Fundamentals v1.0 is an entry-level certificate aimed at those seeking to enter into the IT industry. No prior hands-on experience is required to use or complete this course.

     

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  • Step 2: Help Desk Support Technical Skills v1.0

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    This course is a study of Help administration and real-world skills, including how to manage system resources (users, group users, and system storage). By the completion of this course, you will be able to configure, secure, manage users, and apply user- and host-based security. You will participate in Project labs and evaluate system administration concepts as they apply to real-world scenarios.

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  • Step 3: Help Desk Ticketing Systems

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    If your organization is anything like any of ours, there’s always a lot of stuff to do. Vendors need to […] If your organization is anything like any of ours, there’s always a lot of stuff to do. Vendors need to get paid. Customers need to get invoiced. Staff need to do work for customers. Sales inquiries need to be answered. Bugs in hard- or software need to be fixed, and everyone needs to know that they have been fixed. Somebody needs to take out the garbage. And at the end of the day, you’ve got to know who wanted what, who did it, when it got done, and most importantly what remains undone. That’s where a you need to know how to use Ticketing Systems.

     

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  • Step 4: Active Directory User Management

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    Introduction to Active Directory and Active Directory Management. In this course, you will learn how to add users, groups, and any other technical skills required to manage Active Directory. Members will be able to answer real-world interview questi…ons like the ones below and much more after this live session. “Do you know how to add users in AD?” “Can you tell me the process of resetting users passwords in AD?” “How do you access AD from a desktop computer?”

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  • Step 5: Office 365 Administrator

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    Office 365 is a subscription service that you use at your organization. You can access the Office applications across your devices, and you get online file storage and sharing. If you’re the purchaser for your organization, you can choose from different plans where the applications and services vary according to what your organization needs.

     

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  • Step 6: Help Desk Soft Skills V1.0

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    Working at a help desk or in a support role is a great way to be tapped into the core of any business: customers and products. In a help desk job, you get to connect with customers, understand their experience with your company, and get to know the product inside and out. It takes a certain mix of skills, values, and personal characteristics to really go far in a help desk or support career.

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  • IT Support Resume, Applying for Jobs

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    After completing our recommend courses for Entry level IT Supports jobs you can take this course for working on your resume and finding IT communities. In this course, you will learn how to search for IT entry-level jobs, How to use jobskillshare.org certificates, work on sample resume and find the best IT communities. If you have not started with our recommended courses please start with IT Fundamentals V1.0 Course

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Jobskillshare is home to skill sharing. It provides an opportunity to those who want to learn new skills, improve on their current skills, and last but not least share their valued skills
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Certificate Code

  • PMI, Project Management Institute, Project Management Professional (PMP), PMP, Certified Associate in Project Management (CAPM), CAPM, PMI Agile Certified Practitioner (PMI-ACP), PMI-ACP,
  • PMI Risk Management Professional (PMI-RMP), PMI-RMP, PMBOK, PgMP, PULSE OF THE PROFESSION, THE PMI TALENT TRIANGLE and The PMI REP Logo are registered marks of the Project Management Institute, Inc.
  • Accredited ITIL® training is provided by itSM Solutions, a Acquiros Accredited Training Organization. ITIL® and PRINCE2® are registered trade marks of the Axelos LTD. The Swirl logo™ is a trade mark of the Axelos LTD. CCNA, CCNP, Cisco are registered trademarks or trademarks of Cisco Systems, Inc. All other trademarks mentioned on this site are the property of their respective owners.
© Jobskillshare. All rights reserved 2020

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