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FAQ

Most frequent questions and answers
Unfortunately, we don’t have live sessions in this program. We have trainers,mentors and past interns providing offline support for three months in each course duration.

We might offer complementary live sessions for skills development. 

Video Details

Please contact support@jobskillshare.org; our administration team will decide based on individual experience.
First, try to use our TestOut lab solutions in this course. If you are still having an issue with a lab or TestOut system, contact: Email: support@testout.com Call: 800-877-4889 Support Hours Monday – Friday 6:00 am to 6:00 pm Mountain Time (U.S. offices closed on U.S. federal holidays)
Yes, TestOut PC Pro prepares students for the TestOut PC Pro and CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2) certification exams and Client Pro can be used for MD100/101 certification exams. Students use multiple learning formats to learn how to install, manage, and secure computer hardware and master home and corporate OS environments.
Yes, gaining a TestOut Pro certification means joining our TestOut IT Pro family. There are more than 45,000 TestOut Pro professionals in 35 different countries. This network can be valuable as you seek new opportunities, need help solving a challenging problem, and make connections by helping others. You must contact the JSS support team seven days ahead to schedule the exam before the course expiration date. 
Yes, all members must finish TestOut and Practice labs to achieve the JSS certification.
Yes, this program includes premium membership for one year.
1-Year access to all 100+ labs
Yes, all members must finish TestOut and Practice labs to achieve the JSS certification.
If your practice labs have less than 90 days remaining, you will have to pay the total amount. If you have 90+ days remaining, you will pay the difference. Please get in touch with support to find out more.
Support Business hours:
10:00 AM to 5:00 PM (Monday-Friday)
Email: Support@jobskillshare.org
Voice Mail: 530 -431- 8008 (USA)
WhatsApp +1 530 -431- 8008 (USA)