Entry Level IT Pro Training Live




Jr. Systems Administration Training

Resources

We will be adding more resources at no cost to our members taking live courses.

Soft Skills

Our Team has hand-picked top 10 soft skills courses for our members. This bundle is a must-have for anyone looking to start an IT career or even experience IT professional can take benefit from this package. ZERO cost to members that are taking our live courses or Premium members.

  • Balancing Priorities – 60 Slides
  • Behavioral Interviews – 74 Slides
  • Creative Problem Solving – 90 Slides
  • Ethics In The Workplace – 59 Slides
  • Meetings – 56 – Slides
  • Navigating Difficult Conversations -46 – Slides
  • Solid Business Writing – 66 – Slides
  • Time Management – 98 – Slides
  • Productive Work Habits -63- Slides

IT Support Skills | Assorted Topics and Questions

Special thanks to our member for creating this content: John Korduba

Main Course Content Page

Contents

Q&A

Is a machine connected to a Domain or to a Workgroup?

Am I logged in to the domain or am I logged in locally?

How to know if you are logging in to the Domain

Password policy

Lockout Policy

Viewing the Lockout Policy

Enabling Lockout Policy

Forcing the Lockout policy

Q&A

User is locked out

Q&A

Is a machine connected to a Domain or to a Workgroup?

Question: How can we tell if a machine is a Workgroup connected machine or a domain connected machine?

Answer: See steps following.

Right-click on the desktop
(menu displays)

Click System
(“Settings” screen displays)

Scroll down.

Click System Info.

In the “Computer name, domain and workgroup settings” area, “Workgroup” displays. So, this machine is part of a workgroup.

You could also enter “whoami” on the command line, as per below. (Press ENTER) No domain is listed.

If “helpdesk” user were on a machine that was joined to a domain, the netBIOS name would be listed as a prefix.

You could also enter “whoami /fqdn”on the command line (as per above) and press ENTER. The “ERROR: unable to get fully Qualified Distinguished Name…” message indicates that there is no domain.

Am I logged in to the domain or am I logged in locally?

Question: How can you tell if you are a local machine user, or a domain user?

Answer: See steps below.

At command line, type “whoami” and press ENTER.
(Results display)

“helpdesk” is a local user. There is no domain name preceding his name. “helpdeskdh” is a client machine name, not a domain.

How to know if you are logging in to the Domain

Sign out of your current account, if needed.

NOTE: If you sign in to the current (“helpdesk”) user account, you are logging in as a local user, not a domain user.

Click Other user.
(“Sign in to [domain name]” displays)

Put in your credentials.

Press ENTER.
(You are logged in).

Are you logged in to the domain?

At the command line, type “whoami” and press ENTER.
(Results display).

“helpdesk” is the user account. “helpdesk” is logged into the “dcdh0” domain.

Password policy

Question: How do I find out what a company’s password policy is?

Answer: See steps following.

Go to the server.

In Active Directory, open Administrative Tools.

Open Group Policy Management.

Expand the folders until Default Domain Policy is visible.

Select Default Domain Policy.
(“Group Policy Management Console” prompt may appear).

Click Okay.
(“Default Domain Policy” displays).

Click Settings tab.
(“Settings” tab displays)

Expand Security Settings.

Expand Account Policies/ Password Policy.
(Password policy displays).

Lockout Policy

Lockout Policy refers to a user account getting locked out as a result of some action – typically repeated unsuccessful login attempts.

Viewing the Lockout Policy

Go to the server.

In Active Directory, open Administrative Tools.

Open Group Policy Management.

Expand the folders until Default Domain Policy is visible.

Select Default Domain Policy.

Click Settings tab

Expand Security settings.

Expand Account Policies/ Account Lockout Policy.
(Lockout policy displays)

Enabling Lockout Policy

The lockout policy must be enabled.

Right-click Default Domain Policy.
(menu displays)

Click Edit.
(“Default Domain Policy [server name]” with sub-items displays)

Under “Computer Configuration” expand Policies.
(“Policies” sub items display).

Expand Windows Settings
(“Windows Settings” sub items display)

Expand Security Settings
(“Security Settings” sub items display).

Expand Account Policies.
(“Account Policies” sub items display).

Select Account Lockout Policy.
(“Account Lockout Policies” display in right pane).

In the right pane, double click Account lockout duration.
(“Account lockout duration” Properties displays.

Check Define this lockout setting.

Set lockout duration (e.g., “30”) in minutes field.

Click Apply.
(“Suggested Value Changes” prompt displays)

The lockout policy is connected with other lockout policies, which now need to be updated.

If you agree with the suggested changes, click OK.

The lockout policy will implement following a reboot.

Forcing the Lockout policy

Normally, the lockout policy will implement upon either reboot, or when the user logs out and back in.

To force the Lockout policy, follow these steps.

In the Command line, enter “gpupdate /force”.

Press ENTER.

(Policy is implemented).

Q&A

User is locked out.

Question: How to unlock a locked user account?

Answer: See steps below.

In Active Directory, open user account.

Right-click the account
(Menu displays.)

Click Properties.
(“[Username] Properties” dialog box displays).

Click Account tab.

Check Unlock account.

Click Apply and OK.

Special thanks to our member for creating this content: John Korduba

Main Course Content Page

0 responses on "IT Support Skills | Assorted Topics and Questions"

    Leave a Message

    Mission

    This platform is open to all professionals seeking information related to their jobs or those who would like to learn or Teach job skills.
    Become a Partner

    ABOUT

    Jobskillshare is home to skill sharing. It provides an opportunity to those who want to learn new skills, improve on their current skills, and last but not least share their valued skills
    Read More

    SUPPORT

    Email: support@jobskillshare.org

    Voice Mail: 530 -431- 8008 (USA)

     Need Help?

    Certificate Code

    • PMI, Project Management Institute, Project Management Professional (PMP), PMP, Certified Associate in Project Management (CAPM), CAPM, PMI Agile Certified Practitioner (PMI-ACP), PMI-ACP,
    • PMI Risk Management Professional (PMI-RMP), PMI-RMP, PMBOK, PgMP, PULSE OF THE PROFESSION, THE PMI TALENT TRIANGLE and The PMI REP Logo are registered marks of the Project Management Institute, Inc.
    • Accredited ITIL® training is provided by itSM Solutions, a Acquiros Accredited Training Organization. ITIL® and PRINCE2® are registered trade marks of the Axelos LTD. The Swirl logo™ is a trade mark of the Axelos LTD. CCNA, CCNP, Cisco are registered trademarks or trademarks of Cisco Systems, Inc. All other trademarks mentioned on this site are the property of their respective owners.
    © Jobskillshare. All rights reserved 2020

    Processing...

    Login

    Create an Account

    Register

    By Signing up, you agree to our Terms of Services, Privacy Policy and GDPR Policy
    Already Member ? Login Now.