• 530-431-8008 (US)
  • contact@jobskillshare.org

1 on 1 Entry Level IT Training

Learn how to respond to common help-desk requests and run an IT help desk from a local or remote location.

What Will I Learn?
  • Learn how to get employment as a Help Desk support or any other IT entry level support titles
  • Know how to perform duties relating to the development, maintenance and support of an organization’s Information Technology
  • Learn how to provide Support to end-users on a variety of IT issues
  • You’ll be able to Identify, research and resolve technical problems
  • You will learn how to respond to phone calls, email and ‘in person’ requests for technical support
  • You know how to document, track and monitor problems to ensure a timely resolution
Requirements
  • You will need some technical knowledge before you start this course
  • Internet Acess
  • Microphone
  • Video camera (Optional)
  • Dual Monitors (Optional)
Who is the target audience?
  • Professionals interested in becoming an IT Help Desk Analyst or any other IT support titles
  • IT Graduates
  • People re-entering the work force wanting to understand the demands of an IT Help Desk job
Register to Enroll ›

Learning Path Steps

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    120 Points
November 21, 2017

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