Q: I am just starting fresh; which roadmap should I start?
A: Start “IT Support Career Entry-Level Roadmap (Expiring 12/31/2022), and later you can move to the new roadmap once it is fully ready. The new roadmap will update only the first course and lab. All other courses and labs will have the same progress.
Q: I am already working as an IT support professional, but I need to build confidence and skills.
A: We recommend “ Modern IT Support Roadmap ” and “Hybrid Windows Desktop Administration roadmap”
Q: I am looking to transition from the help desk or support roles to admin roles.
A: We recommend starting “IT Administrator Roadmap“. This roadmap should be used as a prerequisite map for any advanced IT role. In this roadmap, you will learn about networks and infrastructure without getting into detail vendor-specific skills. After this roadmap, you can specifically choose a vendor-specific roadmap to advance your career.
JSS courses also known as custom training courses can also include proprietary information, videos from lab access, and specialized skills or requirements unique to a job role. We have created over 7000+ lab videos to help our members with learning technical skills. Download Catalog
This Sandbox includes Windows Server 2019 (Domain Member), Windows Server 2019 (Standalone Member), Windows 10 (Domain Member), Windows 10 (Standalone Member), and CentOS (Standalone Member).
Our Sandboxes provide a safe, secure virtual environment to test the impact of new installations or software updates prior to deployment. Connect to live Practice Labs servers, hardware, and software in isolation from your critical business systems. Freestyle and experiment without risk to your in-house equipment or concerns about capacity. Gain 12 months’ unlimited access when you buy this Sandbox.
The sandbox devices do not come with guided tasks or instructions. If you want to learn skills with step-by-step documents, check our premium membership solution.
During your session, you will have access to the following lab configuration.
- Expert Lectures
Learn on-demand from top instructors who are industry subject matter experts. Our highly certified expert instructors possess a superior understanding of the subject matter in their fields and have the ability to convey this knowledge in an effective, engaging, and professional manner to a wide audience.
- PowerPoint Visuals
Many of the in-depth theories and processes discussed in our courses can be learned most efficiently through the detailed PowerPoint slides presented. These visuals are accompanied by an instructor voice-over to provide our students with a clear, efficient, and complete presentation of concepts.
- PowerPoint Visuals
The immersive demonstrations in our training are a way for the instructor to present how to perform a task on-screen in front of the student. This feature gives the student the power to see tasks performed by a professional in the intended environment as many times as they would like, without purchasing expensive software.