The main purpose of the IT support program is to verify the necessary skills to work as an IT support professional. In an IT support job, you’ll be asked to install, repair, configure, secure, and manage computer hardware, operating systems, and software in-home or corporate environments. These are the most basic and foundational skills required of all IT professionals. Additionally, communication, listening, and analysis skills are essential for interacting with customers. Following skills are covered in this program: -Computer Operating Systems -PC Hardware -PC Software -Basic Networking Devices and Printers -Mobile Devices -Help Ticketing Systems -Active Directory -Office 365 Support -Soft Skills
This program should be taken by working IT Professionals transitioning
to more advanced IT roles.
Jr. Network Administrator Program helps students advance their knowledge and skills in connecting devices to the network in a professional environment. Jr. Network Admin Program covers networking and telecommunications concepts and skills to help students prepare to enter the workforce as IT Network administrators.
The Junior Network Administrator Program measures an examinee's ability to complete tasks related to the following topics: -Networking Hardware -Network Device Configuration -Network Management -Network Security -Network Troubleshooting -Basic Server Administration
Membership gives you access to all of the course content on jobskillshare website at your convenience.
More than 7,000+ IT training videos are completely accessible on the go, including Sandbox and Practice labs for hands-on learning.
We do not charge accounts automatically. However, the JSS team will send a payment reminder two weeks before expiration. Members will have 30 days to renew, upgrade or downgrade accounts; after 30 days, accounts with no active membership will be soft-deleted and permanently deleted after 60 days.
IT Support Video Courses JSS courses also known as custom training courses can also include proprietary information, videos from lab access, and specialized skills or requirements unique to a job role. We have created over 7000+ lab videos to help our members with learning technical skills
Server Administration Courses JSS courses also known as custom training courses can also include proprietary information, videos from lab access, and specialized skills or requirements unique to a job role. We have created over 7000+ lab videos to help our members with learning technical skills
Network Administration Courses JSS courses also known as custom training courses can also include proprietary information, videos from lab access, and specialized skills or requirements unique to a job role. We have created over 7000+ lab videos to help our members with learning technical skills
Sandbox Lab - 3 Servers 3 Clients This sandbox solution can be used to practice and teach Windows server, windows 10 configuration, and administration skills in a safe, secure environment. After completion of a session, the environment will reset back to its original state.
This Sandbox includes Windows Server 2019 (Domain Controller with Active Directory), Windows Server 2019 (Standalone Member), Windows 10 (Domain Member), Windows 10 (Standalone Member), and CentOS (Standalone Member).
Note: The sandbox devices do not come with guided tasks or instructions. If you want to learn skills with step-by-step documents, check our premium membership solution.
All Lite features JSS courses also known as custom training courses can also include proprietary information, videos from lab access, and specialized skills or requirements unique to a job role. We have created over 7000+ lab videos to help our members with learning technical skills
All JSS IT Courses JSS courses also known as custom training courses can also include proprietary information, videos from lab access, and specialized skills or requirements unique to a job role. We have created over 7000+ lab videos to help our members with learning technical skills
All Partner Video Courses These features are provided with all 240+ IT, Cyber Security, Project Management, and Business Skills training courses included with our Plus and Premium membership.
Expert Lectures
Learn on-demand from top instructors who are industry subject matter experts. Our highly certified expert instructors possess a superior understanding of the subject matter in their fields and have the ability to convey this knowledge in an effective, engaging, and professional manner to a wide audience.
All Guided Practice labsPractice Labs offer industry relevant learning from the convenience of your browser. No longer do you need to spend thousands on your own equipment and integrate different vendors to provide an online live lab solution.
“Real Hardware”, paired with step-by-step lab guides this solution gives you a true reflection of real world scenarios.
With access to nearly 100 titles, Practice Lab Library provides you a true hands on learning experience on multiple certification in a single common interface.
All Sandbox Labs **SandBox 1**
This Sandbox includes: Windows Server 2016 (Domain Controller), Windows Server 2019 (Domain member), Windows 10 (Domain member), Windows 8 (Standalone Member), Windows 7 (Standalone Member), Kali Linux (Standalone member) and Ubuntu Linux (Standalone member).
**SandBox 2**
This Sandbox includes: Windows Server 2019 (Domain Member), Windows Server 2019 (Standalone Member), Windows 10 (Domain Member), Windows 10 (Standalone Member) and CentOS (Standalone Member).
**SandBox 3**
This Sandbox includes: Windows Server 2012 (Domain Controller), Windows Server 2016 (Domain Member), Windows Server 2019 (Standalone Member), Windows 10 (Domain Member), Windows 8 (Standalone Member) and CentOS (Standalone Member)
**SandBox 4**
PLABSRV01 - (Windows Server 2019)
Certificate of Completion
“Real Hardware”, paired with step-by-step lab guides this solution gives you a true reflection of real world scenarios.
With access to nearly 100 titles, Practice Lab Library provides you a true hands on learning experience on multiple certification in a single common interface.
TestOut provides online certification training. Each online courseware uses a suite of resources that gives you everything needed to prepare – video instructions, text lessons, demos, lab simulations, and practice exams.
This package deal is available to JSS members only.
How to purchase TestOut access?
Send an email to [email protected] for an invoice link to a specific TestOut course you wish to gain access to.
Note: TestOut Packages are not included in any JSS membership levels. Packages are optional deals for our members.
The TestOut PC Pro certification measures readiness to work as a computer or IT support professional.
Members Package: $179 Three months access: Course Details
The TestOut Client Pro certification measures ability to use a Windows operating system as an IT professional.
Members Package: $179 Three months access: Course Details
The TestOut Network Pro certification tests ability to work as an entry-level IT network professional.
Members Package: $179 Three months access: Course Details
The TestOut Routing and Switching Pro certification evaluates ability to work with CISCO routing and switching devices as an IT professional.
Members Package: $179 Three months access : Course Deatils
JSS courses also known as custom training courses can also include proprietary information, videos from lab access, and specialized skills or requirements unique to a job role. We have created over 7000+ lab videos to help our members with learning technical skills.Download Catalog Or use our onlineCatalog
Practice labs solution consists of live, not simulated, IT Practice Labs aligned with certifications from leading vendors such as CompTIA, Microsoft, Cisco and VMware. We build and deliver skill-based labs too, working with subject matter experts in key topics such as;
This sandbox solution can be used to practice and teach Windows server, windows 10 configuration, and administration skills in a safe, secure environment. After completion of a session, the environment will reset back to its original state.
This Sandbox includes Windows Server 2019 (Domain Member), Windows Server 2019 (Standalone Member), Windows 10 (Domain Member), Windows 10 (Standalone Member), and CentOS (Standalone Member).
Our Sandboxes provide a safe, secure virtual environment to test the impact of new installations or software updates prior to deployment. Connect to live Practice Labs servers, hardware, and software in isolation from your critical business systems. Freestyle and experiment without risk to your in-house equipment or concerns about capacity. Gain 12 months’ unlimited access when you buy this Sandbox.
Note: The sandbox devices do not come with guided tasks or instructions. If you want to learn skills with step-by-step documents, check our premium membership solution.
Lab Topology
During your session, you will have access to the following lab configuration.
These features are provided with all 240+ IT, Cyber Security, Project Management, and Business Skills training courses included with our Plus and Premium membership.
Expert Lectures Learn on-demand from top instructors who are industry subject matter experts. Our highly certified expert instructors possess a superior understanding of the subject matter in their fields and have the ability to convey this knowledge in an effective, engaging, and professional manner to a wide audience.
PowerPoint Visuals Many of the in-depth theories and processes discussed in our courses can be learned most efficiently through the detailed PowerPoint slides presented. These visuals are accompanied by an instructor voice-over to provide our students with a clear, efficient, and complete presentation of concepts.
Demonstrations The immersive demonstrations in our training are a way for the instructor to present how to perform a task on-screen in front of the student. This feature gives the student the power to see tasks performed by a professional in the intended environment as many times as they would like, without purchasing expensive software.
Review Quizzes Once a course is completed, test your knowledge by taking our course review quiz! Students have the ability to retake any review quizzes as many times as they wish to ensure they understand the material or to improve upon their scores.
Mobile Access With our universal course player, you can learn from your computer, tablet as well as mobile devices. Keep up with your training on the go!
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Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, such information. Members can request or delete data from the JSS website at any given time.
System Administration
PowerPoint Visuals
Demonstrations
Review Quizzes
Mobile Access