Tracks | Guided Learning Paths

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Tracks are guided learning paths that train you in large topic areas. No experience necessary Tracks have no prerequisites, so you can get started with no prior experience. By the end, you'll have a new skill that you can use to start a new career.
Quick Facts: Computer Support Specialists or Entry Level IT Support Positions

Details    Vlogs for IT Career | Jobskillshare Team

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization. Others, called computer user support specialists, assist non-IT users who are having computer problems.

$50,380 per year
$24.22 per hour

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes are often qualified




12% (As fast as average)


Blog for New IT Members | How to Become a Help Desk Analyst: Education and Career Roadmap

Help Desk Career | Track

Meet the Members | Help Desk Career Track

IT Career Questions

Note* This is where you can also help other people by sharing our courses.

Reddit Community or   Spiceworks Community

Tech Support Problems | Help or Learn how others are solving IT problems

Reddit Tech Support Community   How-tos | Spiceworks Community   Microsoft | Ask the Community

Quick Facts: Network and Computer Systems Administrators | Track


Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks.

$75,790 per year $36.44 per hour

Bachelor's degree




8% (As fast as average)


Network and Computer Systems Administrators | Foundation Track Courses

Systems Administrators | Special Track for Mix Environment

Systems Administrators | Microsoft

Quick Facts: Information Security Analysts | Track


Information security analysts plan and carry out security measures to protect an organization’s computer networks and systems. Their responsibilities are continually expanding as the number of cyber attacks increases.

$88,890 per year
$42.74 per hour

Bachelor's degree

Less than 5 years 



18% (As fast as average)


Information Security Analysts | Track