Entry Level IT Pro Training Live




Jr. Systems Administration Training

Resources

We will be adding more resources at no cost to our members taking live courses.

Soft Skills

Our Team has hand-picked top 10 soft skills courses for our members. This bundle is a must-have for anyone looking to start an IT career or even experience IT professional can take benefit from this package. ZERO cost to members that are taking our live courses or Premium members.

  • Balancing Priorities – 60 Slides
  • Behavioral Interviews – 74 Slides
  • Creative Problem Solving – 90 Slides
  • Ethics In The Workplace – 59 Slides
  • Meetings – 56 – Slides
  • Navigating Difficult Conversations -46 – Slides
  • Solid Business Writing – 66 – Slides
  • Time Management – 98 – Slides
  • Productive Work Habits -63- Slides

In a help desk job, you get to connect with customers or staff members, understand their experience with your company or within the company and get to know the product or mission inside and out. It takes a certain mix of skills, values, and personal characteristics to really go far in a help desk or support career.

FAQ:

Q: How can I get the certificate for this course?

A: Plus members have to purchase partner content from the membership page, this access is for 1-year, Premium members have 1-year access from the date of purchase. All members must submit a project to get the jobskillshare.org certificate.

6 Hours

Course Curriculum

Introduction
JSS53: Introduction 00:05:00
Essential skills
JSS53: 12 essential skills you need in a IT support job 00:15:00
Partners Content: Soft Skills Courses
JSS53: Customer Service Skills Course 01:00:00
JSS53: Communication Essentials Course 02:00:00
JSS53: Professionalism in the Office Course 02:00:00
JSS53: Time Management Skills Course 01:00:00

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Mission

This platform is open to all professionals seeking information related to their jobs or those who would like to learn or Teach job skills.

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Jobskillshare is home to skill sharing. It provides an opportunity to those who want to learn new skills, improve on their current skills, and last but not least share their valued skills
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Certificate Code

  • PMI, Project Management Institute, Project Management Professional (PMP), PMP, Certified Associate in Project Management (CAPM), CAPM, PMI Agile Certified Practitioner (PMI-ACP), PMI-ACP,
  • PMI Risk Management Professional (PMI-RMP), PMI-RMP, PMBOK, PgMP, PULSE OF THE PROFESSION, THE PMI TALENT TRIANGLE and The PMI REP Logo are registered marks of the Project Management Institute, Inc.
  • Accredited ITIL® training is provided by itSM Solutions, a Acquiros Accredited Training Organization. ITIL® and PRINCE2® are registered trade marks of the Axelos LTD. The Swirl logo™ is a trade mark of the Axelos LTD. CCNA, CCNP, Cisco are registered trademarks or trademarks of Cisco Systems, Inc. All other trademarks mentioned on this site are the property of their respective owners.
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